Terms & Conditions

The following Terms & Conditions apply to all works and services provided by John Norman. The following Terms & Conditions refer to I am John Norman/John Norman. All work is carried out by John Norman on the understanding that the client has agreed to these Terms & Conditions.

Creative

John Norman will provide the client with a quotation based on the information provided/work required. These Terms & Conditions apply to the creative output from all client based artwork(s) produced by John Norman.

Acceptance of the quotation must be confirmed in writing, either via email or letter. This confirmation of the quotation binds the client to accept  the Terms & Conditions. No creative work commence until approval has been received.

John Norman shall deem that a contract for any form of service is in effect when asked to carry out any work for the client. John Norman reserves the right to vary the quotation at any time should the client make changes to the required work. Any additional work requested not included in the original quote will be additionally chargeable at an hourly rate. If a choice of artwork is proposed, only one solution is deemed to be given by John Norman as fulfilling the contract. All other artwork remains the property of John Norman, unless otherwise stated.

Contract

John Norman has the absolute right to withdraw any work or services and cancel any contracts with the client at any given time. John Norman shall issue notice of such action in writing via email or letter. John Norman reserves the right to cancel a clients contract and suspend services at any time without prior written notice of such upon knowledge that these agreed Terms & Conditions have not been fulfilled. If a client is to terminate a contract, they must do so in writing, via email or letter. John Norman will invoice for any creative carried out up to the time of termination.

Charges

Charges for work and services to be provided by John Norman will be set out within the written quotation that is provided to the client. A daily rate will only be applied upon agreement and before any work or services commence, and is limited to 7 hours work. When not agreed in advance all creative work and services will be charged at an hourly rate.

Amendments

The client agrees that amendments required over and above the estimated work or required after the approval of conceptual artwork will be liable to a separate charge. The client also agrees that John Norman holds no responsibility for any amendments made by any third party, before or after artwork is produced/published. Once artwork has been approved it will not be possible to go back and amend the artwork from this point onwards without additional costs.

Payments

Payment is due within 5 working days of date of approval. Payments to be made by cash, cheque, or bank transfer, details of which are provided within the invoice document. Invoices which are overdue for a period in excess of 5 days from the date of invoice for any services will be subject to suspension. A charge of statutory interest under the late payment legislation on overdue balances may occur.

Data

Under normal contractual service circumstances, John Norman provides no warranty or accepts any liability for any data either lost or damaged which is stored on any of John Norman or the clients equipment. It is the responsibility of the client to keep security copies of information obtained. For further information please visit Privacy Policy

Copyrights

Copyright to the artwork(s) are with the respective author and client at all times, nothing may be reproduced used or incorporated without permission. All conceptual artwork and/or approved artwork supplied and/or created by John Norman on behalf of the client or customer, will remain the property of John Norman until payment as been received in full. The client may request in writing from John Norman, the necessary permission to use (for which John Norman holds the copyright) in forms other than for which it was originally supplied, and John Norman may, with discretion, grant this. Such permission must be obtained in writing before it will allow any of the artwork(s), or other relevant medium to be used.

John Norman reserves the right to show any artwork(s) produced at any stage within a Portfolio, unless otherwise requested. Any work produced collaboratively will be referenced accordingly. By supplying any form of creative stimulus to John Norman for client artwork, the client declares to hold the appropriate copyright and/or trademark permissions and grants John Norman permission to use this material. The ownership of such materials will remain with the client, or rightful copyright or trademark owner. Should John Norman, or the client supply any artwork believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the client will agree to allow John Norman to remove and/or replace. The customer agrees to fully indemnify and hold John Norman free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

Disclaimer

John Norman will not be responsible for any damages your business may suffer. John Norman makes no warranties of any kind, expressed or implied for services provided. John Norman reserves the right to revise its policies, and Terms & Conditions at any time.